PolyAI, the world’s premiere provider of customer-led voice assistants for the enterprise, is proud to announce the release of its second annual CX 100. This prestigious list recognizes 100 trailblazing individuals who have transformed the customer experience landscape with their unwavering dedication to innovation and empowerment, while keeping a customer-centric focus.
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Ada, the AI-native customer service automation company, today announced a partnership with Dixa, the conversational customer service platform. Together, the two solutions will deliver seamless AI-powered automation across the entire customer journey.
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As we enter 2024, the retail landscape is undergoing a transformation, propelled by changes in consumer preferences and advancements in new technologies. According to a recent IBM Institute for Business Value study today’s discerning shoppers expect a tailored shopping journey, complete with the convenience of product choices, detailed information, diverse payment methods and a seamless integration of in-store and online experiences that cater to their individual preferences.
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In an era where AI shapes the future of communication, humans still dream of seamless voice translation to bridge language gaps. Despite the surge in AI trends, major tech giants have made limited strides in actualizing this dream. However, Tokyo’s innovative enterprise, VoicePing, has embraced this challenge, launching a visionary product that promises to revolutionize voice translation for the corporate world.
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MetaWorks Platforms, Inc., an award-winning Web3 company that owns, operates, and develops Web3 platforms, is thrilled to announce the launch of StockHolder.ai. StockHolder.ai will serve as the primary destination for the AI-Powered investor relations & chatbot business launched by MetaWorks in December. MetaWorks has begun rolling out a full AI-Powered investor relations offering that now has the ability to ingest a company’s news and stock information daily and in near real time and use AI to generate video press releases, content and more.
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Hatz AI, Co-Founded by Jimmy Hatzell and serial entrepreneur Aidan Kehoe, publicly launches today, announcing a $2.5 million seed funding round led by Vestigo Ventures. Hatz AI enables MSPs to build an AI-as-a-Service business with AI applications, AI agents, vector storage, and custom Large Language Models (LLMs) powered by an LLM Ops engine and managed through a multi-tenant platform.
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IPFone, a pioneer in cloud communication services, is excited to announce the launch of “IPFoneMate,” the first Webex bot fully integrated with OpenAI’s ChatGPT. This groundbreaking tool leverages OpenAI’s ChatGPT technology, tailor-made to support organizations of various sizes in managing essential customer support, troubleshooting, and training tasks. IPFoneMate sets a new benchmark in customer service quality and significantly improves the customer experience.
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TomTom, the location technology specialist, today announced that, together with Microsoft, it is bringing the benefits of generative artificial intelligence (AI) to the global automotive industry.
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DataStax, the company that powers generative AI applications with real-time, scalable data today announced the launch of SwiftieGPT, an AI-powered chatbot that knows everything about Taylor Swift. Timed with the award-winning artist’s 34th birthday, SwiftieGPT provides Taylor Swift fans, better known as “Swifties,” with access to any and all publicly available data via a conversational bot that knows Taylor all too well.
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