Simbian has launched a suite of industry-first AI Agents designed to revolutionize security operations for businesses. Operating on the Simbian Security Accelerator Platform, these AI Agents enhance the intelligence, speed, and coverage of security programs, addressing key challenges faced by Security Operations Center (SOC) analysts, Threat Hunters, and Governance, Risk, and Compliance (GRC) teams.
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SambaNova, a leader in generative AI with cutting-edge models and advanced chips, has announced a strategic partnership with Canvass AI, a frontrunner in generative AI enterprise solutions. This collaboration aims to accelerate the adoption of vertically-integrated AI solutions across South Asia and EMEA (Europe, the Middle East, and Africa).
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ibex, a leader in business process outsourcing (BPO) and AI-powered customer engagement technology, has announced a strategic partnership with Parloa, a provider of generative AI automation solutions. This collaboration will leverage Parloa’s AI Agent Management Platform (AMP) within the ibex Wave iX solutions suite, specifically targeting clients in North America.
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Today, Zendesk launched a series of groundbreaking AI-powered innovations, designed to improve customer and employee experiences through enhanced omnichannel support. These new capabilities, including AI agents, an upgraded agent copilot, voice AI integration, and an intuitive AI agent builder, enable companies to deliver seamless, scalable service that drives business results.
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DRUID AI, a global leader in conversational and agentic AI, has introduced its latest innovation, the DRUID QA Agent. This solution automates the quality assurance (QA) process for AI agents, ensuring enterprises can thoroughly test AI performance before launch, preventing inaccurate or harmful responses from generative AI. It integrates with various Large Language Models (LLMs) and AI co-pilots, streamlining the deployment of AI systems while significantly reducing human testing resources.
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Incubeta, a global digital marketing leader, has successfully implemented Gemini for Google Workspace. This integration highlights the transformative potential of generative AI (gen AI) in enhancing business productivity and innovation. Gemini, Google’s AI-powered assistant, is embedded in widely-used apps like Gmail, Docs, and Sheets, reaching over 3 billion users and 10 million paying customers globally.
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Prefixbox, a leading commerce search provider, has launched Prefixbox AI Search & Filter on the Shopify App Store, empowering retailers to enhance their online product search and discovery capabilities. This innovative solution is designed to improve search result relevance, ultimately increasing conversion rates and online revenue for retailers.
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Aisera, a leader in Agentic AI for the enterprise, has unveiled its vision for the Agentic AI era, highlighting how its innovative solutions are supercharging employee productivity and elevating customer experiences. By utilizing domain-specific large language models and task-specific agents, Aisera empowers organizations to create tailored agents in minutes, revolutionizing their operational capabilities. The Need...
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AI customer experience start-up Lorikeet has unveiled its groundbreaking AI customer support platform, featuring a unique architecture capable of resolving complex customer inquiries more effectively than traditional chatbot models. The company has experienced significant market momentum, attracting new customers, generating hundreds of thousands in annual revenue, and securing $5 million in seed funding from Square...
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