At a time when every brand wants to talk about “customer obsession,” some companies are actually doing something about it. At Xperience 2025 in Nashville, Genesys announced the winners of its 2025 Orchestrators Innovation Awards, celebrating organizations that are pushing customer and employee experiences into the AI-powered future.
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Words in medicine carry weight—sometimes too much. For patients reading their electronic health records (EHRs), terms like “non-compliant,” “drug-seeking,” or “claims pain” don’t just sting; they can erode trust and, research shows, even change the care they receive.
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NEW YORK, September 10, 2025 – Cognitiv, the leading advanced performance partner powered by deep learning, today launched a major upgrade to ContextGPT™, bringing new levels of precision to contextual audience targeting. AI now provides an unprecedented breadth of world knowledge, depth of page-level comprehension, and the ability to reason about audiences and intent, and Cognitiv is leading the way by applying that power to contextual targeting. The platform is now up to 40% more accurate in connecting advertisers with custom-defined audiences using the relevant content they consume—without relying on cookies, pixels, or user IDs.
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GOLD COAST, Australia, September 12, 2025 – Sovereign AI and AI agents are expected to shape public sector adoption of AI within the next two to five years, according to Gartner, Inc., a business and technology insights company. Both have reached the Peak of Inflated Expectations on the 2025 Gartner Hype Cycle for Government Services.
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SAN MATEO, Calif., October 25, 2023 – SurveyMonkey, a global leader in online surveys and forms, today announced the availability of Build with AI, a new survey creation feature powered by AI research and deployment company, OpenAI. Build with AI, the newest capability in the SurveyMonkey Genius® lineup of AI-enabled features, allows users to create surveys from just a written description, automating and accelerating the survey creation process. Build with AI is available now and is free for all SurveyMonkey users.
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For years, media spend has been picked apart with surgical precision, while the actual creative—the ads themselves—often slipped by with little more than gut checks and focus groups. A new report from Gain Theory, a global marketing effectiveness consultancy, suggests that imbalance may be costing brands dearly.
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Trend Micro has just shifted into the fast lane of Formula 1. The cybersecurity heavyweight announced it’s now an Official Partner of the McLaren Racing F1 Team, effective immediately and stretching beyond the 2025 season.
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In the technology sector, brand perception can shift in an instant. Product missteps, data breaches, or public controversies can quickly erode trust and influence purchasing decisions. Protecting a company’s reputation is not merely about damage control; it requires strategic foresight, clear messaging, and coordinated execution. Tech PR agencies specialize in managing these high-pressure situations, providing...
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STAMFORD, Conn., September 1, 2025 — Artificial intelligence (AI) PCs will represent 31% of the total PC market globally by the end of 2025, according to Gartner, Inc. a business and technology insights company. Worldwide shipments of AI PCs are projected to total 77.8 million units in 2025.
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