Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced the global winners of its 2025 Genesys Orchestrators Innovation Awards. These awards honour companies that showcase the impact of experience orchestration by seamlessly connecting customer and employee journeys for better business outcomes. This year’s winners include Aterian, Computacenter, emtelco, ENGIE, Harambee Youth Employment Accelerator, IONOS and Lighthouse Works.
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LONDON, U.K., September 24, 2025 — Twenty-nine percent of cybersecurity leaders said their organizations experienced an attack on enterprise GenAI application infrastructure in the last 12 months, according to a survey by Gartner, Inc., a business and technology insights company.
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Kantata, a global leader in professional services automation (PSA) solutions, announced the launch of its Resourcing Agent, an AI-powered tool designed to identify and address resource risks before they escalate. The new agent is part of Kantata’s growing ecosystem of intelligent AI agents, following the earlier Project Agent, and is immediately available to all Kantata OX customers.
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The idea of a robot greeting you at check-in might seem like something out of science fiction, but it’s rapidly becoming a commercial possibility. As the hospitality industry faces pressure to boost efficiency, deepen personalisation and stand out in a crowded market, advanced AI is set to play an important role. Thanks to rapid advancements...
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Dubai, UAE — September 23rd, 2025
FrontierZero, the SaaS security platform helping companies secure their SaaS and AI environments, is proud to announce that Hoses24, Australia’s leading provider of hydraulic hoses and industrial solutions, has selected FrontierZero to protect its growing SaaS ecosystem.
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STAMFORD, Conn., September 23, 2025 — Worldwide spending on AI is forecast to total nearly $1.5 trillion in 2025 according to Gartner, Inc. a business and technology insights company.
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How do you see AI reshaping the creative industry today and where do you draw the line between human creativity and machine-generated content? AI is definitely changing the game, but it won’t kill the creative industry the way mainstream media suggests. What I’m seeing is that AI has become another tool in the creative’s toolkit....
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1. Camunda emphasizes orchestration across people, systems, and devices. Why is this holistic integration critical for enterprise agility? Enterprise agility depends on people, systems, and devices being coordinated into unified, end-to-end processes. Too often, these different pieces – which also include AI tools and services by the way – are implemented in silos. Think about all...
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As organizations worldwide continue migrating operations to the cloud, this technology has become a staple in modern business. However, these benefits come with unique challenges that demand foresight and structured defenses. The core of effective cybersecurity is the shared responsibility model, which clearly divides security obligations between the cloud service provider and the customer. When...
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