Gupshup, a global leader in Conversational AI, has announced a fresh $60 million in funding, combining equity and debt from Globespan Capital Partners and EvolutionX Debt Capital. This latest capital injection will supercharge Gupshup’s growth across emerging markets—namely India, the Middle East, Latin America, and Africa—as demand surges for AI-driven customer engagement solutions.
The research, featured in Info-Tech’s newly released “Implement AI for Customer Experience” blueprint, lands at a critical time: customers expect seamless, personalized service, while businesses struggle with rising service costs, fragmented journeys, and shrinking patience levels from users. Done right, AI can close that gap—and unlock major wins in operational efficiency, employee engagement, and customer loyalty.
Instructure, the maker of Canvas LMS and one of the world’s most widely used edtech platforms, has officially partnered with OpenAI to bring generative AI directly into the learning experience—starting with a groundbreaking new feature: LLM-Enabled Assignments.
Instructure, the company behind the widely adopted Canvas LMS, has launched Canvas Career in beta—a next-generation learning platform aimed squarely at workforce development and career upskilling. As skills become the currency of the future job market, Instructure’s newest tool enters the scene with sharp timing and sharper tools, designed for a world where half the skills you have today may be obsolete in five years.
In a move that underscores the growing value of AI-branded digital real estate, AgenticAI.com—a domain perfectly aligned with one of the hottest trends in artificial intelligence—is now officially up for sale.
In a move that adds political weight to America’s accelerating AI ambitions, the AI Innovation Council (AIC) officially launched today with a clear mission: to secure and expand U.S. dominance in artificial intelligence. Framing its vision around “America First AI,” the Council positions itself as a policy and strategy hub for aligning innovation, regulation, and national interests in the AI era.
Parasoft is taking autonomous software testing into bold new territory with its latest release, announcing first-to-market agentic AI for service virtualization, along with robust tools for validating AI-generated content and support for the emerging Model Context Protocol (MCP). The updates apply across its core testing platforms: SOAtest, Virtualize, and CTP.
“We’ve taught AI what BI is.” That’s how Brad Peters, CEO and Founder of Scoop Analytics, describes the company’s latest breakthrough: an AI Agent for Slack that delivers data scientist-level insights directly within team conversations—no dashboards, no delays, no analysts required.
In today’s high-velocity threat environment, where breaches can happen in minutes and adversaries scale faster than security teams can react, CYE is taking a bold step forward. The cyber exposure management leader has launched CYE AI, a conversational AI assistant that transforms how organizations understand and respond to cyber risk—from day one.
