BCG Report Reveals Real AI Gains Come from Workflow Redesign, Not Just Tool Adoption
A new report by Boston Consulting Group (BCG), “AI at Work 2025: Momentum Builds, But Gaps Remain,” reveals a growing divide in how companies are capturing value from AI. While 72% of workers globally now use AI regularly, only a select group of organizations are seeing transformational impact—those that are rethinking how work gets done rather than merely rolling out tools.
