Calabrio, a longstanding leader in Workforce Management (WFM) solutions in the Middle East, marks a significant milestone in its commitment to the region by introducing AI-Powered Interaction Analytics on a public cloud infrastructure within the region. This offering is intricately designed to cater to the specific requirements of Middle East contact centers, incorporating local language support, Arabic call transcriptions, and a dedicated public-cloud instance in the UAE.
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LoopMe, a leading technology company that uses artificial intelligence (AI) to improve brand advertising performance, today announced that it has been granted two patents for the novel technology enabling its Intelligent Marketplace for buyers and sellers. The first patent, “Automated Hybrid, Optimized Advertising Auction System and Method,” is for LoopMe’s innovative approach to advertising auction bid floor and bid value optimization in real-time, a method that is outperforming human operators and other systems in operation. The patent has been validated against state of the art research by big tech and major universities at AdKDD, one of the biggest global machine learning conferences, along with receiving the best paper award at the event.
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Hitch Interactive, the company connecting innovators and providing immersive experiences in AI, robotics, fintech, and the Metaverse, today announced the integration of large language models (LLMs) with its Immutable Miniverse NFTs. The service is called AI in Immutable Miniverse (AIIM) and it offers a fresh new phase of utility and functionality for NFTs.
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BrightEdge, the global leader in organic search, content, and digital marketing automation, is previewing findings from its new ground-breaking technology that interacts with and understands where search engines such as Google are experimenting with AI as part of its Search Generative Experiences (SGE). BrightEdge Generative Parser™ (BGP) represents the next generation of parsing technology that is totally unique to the industry.
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mPulse, a leader in conversational AI and digital engagement solutions for the healthcare industry, today announced the acquisition of HealthTrio and Decision Point Healthcare Solutions, marking a significant milestone in the company’s growth and commitment to enhancing the healthcare consumer experience.
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Alteryx, Inc., the Analytics Cloud Platform company, today announced that it has entered into a definitive agreement to be acquired by Clearlake Capital Group, L.P. (together with certain of its affiliates, “Clearlake“) and Insight Partners (“Insight”), two global private equity firms, in a transaction valued at $4.4 billion, including debt. Upon completion of the transaction, Alteryx will become a privately held company.
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VeriSilicon today announced its collaboration with Google in support of the newly launched Project Open Se Cura, an open-source framework consisting of design tools and IP libraries, to accelerate the development of secure, scalable, transparent, and efficient Artificial Intelligence (AI) systems. As part of the project infrastructure, VeriSilicon contributed its expertise in providing various IPs, low-power silicon design, Board Support Package (BSP), and commercialization.
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Presto Automation Inc. one of the largest drive-thru automation technology providers in the hospitality industry, today announced Debarag Banerjee as Head of Voice Engineering.
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TomTom, the location technology specialist, today announced that, together with Microsoft, it is bringing the benefits of generative artificial intelligence (AI) to the global automotive industry.
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