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Smartsheet, the enterprise work management platform, today unveiled a suite of new capabilities that apply generative AI (GenAI) to Smartsheet’s secure, scalable platform to help enterprises tackle their mission-critical work more strategically and efficiently. The new features are now available to select customers in private beta. Read More
ServiceNow, the leading digital workflow company making the world work better for everyone, today announced expanded generative AI capabilities, case summarization and text-to-code, to drive speed, productivity, and value for customers. Powered by proprietary ServiceNow large language models (LLMs), both capabilities are purpose-built for the ServiceNow platform and are designed to alleviate repetitive work and significantly improve productivity. ServiceNow also announced today its approach to commercialization with new premium SKU offerings across IT Service Management (ITSM), Customer Service Management (CSM), and HR Service Delivery (HRSD), which will be available this September with the Now Platform Vancouver release. Read More
Egnyte, the secure platform for content collaboration and governance, today announced several new AI-powered solutions being natively integrated into the Egnyte platform. Egnyte customers will now be able to use the latest generative AI models to find and summarize information contained in their company’s documents and media files, without having to physically move any of their content, which could violate corporate policies and put their data at risk. Read More
Wizeline, an AI-native digital services provider that builds modern, scalable products and platforms, today announced the company is developing new generative AI services as part of its Intelligence Everywhere offering in partnership with Google Cloud. The partnership complements Wizeline’s generative AI strategy with new AI-powered solutions and experiences built on the Google Cloud ecosystem, helping clients accelerate the adoption of AI-native capabilities. Read More
MediaKind today unveiled MK/IO, a complete streaming solution built on Microsoft Azure that blends Emmy award-winning video quality and high reliability with the quality of experience enjoyed by tens of millions of viewers each week. MK/IO offers a video streaming canvas for app developers, video platforms, and anyone desiring to improve the experience they deliver to customers using video that looks better and scales beyond the boundaries of traditional streaming solutions. Read More
More than 60% of customer experience leaders expect that AI will give them a competitive advantage, indicating that AI is poised to make a significant impact on the way companies interact with their customers. Improving customer experiences is an early entry point for AI in business operations, so Qualtrics asked workers focused on the customer experience (CX), including customer service and user experience, for their perspective on AI and its potential impact on their work. Read More
Sysdig, the leader in cloud security powered by runtime insights, today announced Sysdig Sage, a generative AI assistant built on a unique AI architecture specifically designed for cloud security. Sysdig Sage goes beyond typical AI chatbots to employ multistep reasoning and multidomain correlation to quickly discover, prioritize, and remediate risks specific to the cloud. It also leverages the power of Sysdig runtime insights to reveal hidden connections between risks and security events that would otherwise go undetected. Read More
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