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AI Automation
Gartner Identifies Critical GenAI Blind Spots That CIOs Must Urgently Address
Kochi, India., November 19, 2025 — Gartner, Inc., a business and technology insights company, identified critical blind spots stemming from overlooked risks and unintended consequences of generative AI (GenAI) adoption. Chief information officers (CIOs) must proactively address these hidden challenges to ensure GenAI value realization and avoid AI project failures. Read More
Gartner IT Symposium/Xpo™ 2025, India: Day 2 Highlights
We are bringing you the highlights from the Gartner IT Symposium/Xpo 2025, taking place this week in Kochi, India. Below is a collection of the key announcements and insights coming out of Day 3 of the conference. Some key announcements include Gartner's CIO and technology executive agenda survey findings, exploring the future of analytics in the era of GenAI, outlining Gartner’s AI governance playbook and discussing how to succeed in a world of misinformation and disinformation.  Read More
Wasabi Launches AI-Optimized Fire Storage and Expands Into Silicon Valley
Wasabi Technologies, known for its Hot Cloud Storage, is doubling down on AI infrastructure. The company announced Wasabi Fire, a high-performance NVMe storage class designed for compute-heavy AI workloads, alongside a new San Jose storage region, co-located with IBM Cloud. Both milestones aim to help enterprises maximize GPU utilization, reduce latency, and accelerate AI development at predictable costs. Read More
Five9 Expands Genius AI With New Agentic CX Capabilities at CX Summit 2025
Over the past 18 months, AI in the contact center has moved from proof-of-concept experimentation to a strategic mandate—and CX leaders are under pressure to prove value fast. At Five9 CX Summit 2025, the company introduced a slate of upgrades to its Genius AI suite designed to bridge one of the industry’s biggest gaps: the fragmentation between routing, analytics, quality management, and digital engagement. Read More
Invoca Report Exposes a Growing Marketing AI Reality Gap: Consumers Aren’t Buying the Hype
That’s the central tension in Invoca's new Marketing AI Impact Report, which reveals a widening disconnect between how marketers perceive AI’s role in the buying journey and how customers actually experience it. While 86% of marketers insist AI is improving the customer experience, just 35% of consumers agree. Read More
Pearson and Microsoft Debut AI “Communication Coach” to Level Up Workplace Skills Inside Microsoft 365
Good communication has always been an unofficial job requirement—right up there with "works well under pressure" and "comfortable with ambiguity." But in an age of AI-driven workflows, global teams, and hybrid work rhythms, communication is no longer a soft skill; it’s infrastructure. And Pearson, together with Microsoft, wants to harden that foundation. Read More
CloudX Launches AI Lab Model and Achieves 100% AI-Certified Workforce to Accelerate Enterprise AI Adoption
CloudX marked its eighth anniversary with two major milestones designed to accelerate AI accessibility for businesses of all sizes: the launch of its AI Lab Model, a new framework for rapid AI adoption, and the achievement of a 100% AI-certified workforce spanning more than 300 employees. Read More
Hammerhead AI Emerges From Stealth With $10M to Solve the GPU Power Crunch
The AI boom has turned GPUs into the most coveted silicon on the planet—yet a surprising portion of them are sitting idle. Not because they lack demand, but because the world’s newly built AI factories (from hyperscalers to colocation giants) can’t feed them enough power. Utilization rates of 30–50% have quietly become the norm. And in today’s AI economics, idle GPUs might as well be burning cash. Read More
FutureDial Expands Global Automation Labs as Demand for Device Processing Intelligence Surges
FutureDial—the quiet backbone behind hundreds of millions of refurbished and reconditioned mobile devices—just expanded its global footprint in a way that signals where the entire device processing industry is headed next. Fresh off winning the 2025 Mobile Disrupt Innovation Award, the company announced new Global Solution Centers in Europe and Asia, modeled after its long-running automation hubs in Dallas and Sunnyvale. Read More
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