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AI Automation
Cresta Adds Real-Time Translation and 30+ Multilingual AI Features to Turbocharge Global Customer Support
Cresta, one of the fastest-rising players in customer experience AI, is pushing deeper into multilingual service with the launch of Real-Time Translation and a suite of global-ready AI capabilities. The updates mark Cresta’s biggest leap yet toward building a platform where human agents and AI agents can serve any customer, in any language, across any channel—without staffing dozens of specialized language teams or juggling external translation tools. Read More
Palo Alto Networks to Acquire Chronosphere for $3.35B, Pushing Observability Into the AI Era
Palo Alto Networks (NASDAQ: PANW) is doubling down on the AI era with its $3.35 billion acquisition of Chronosphere, a next-generation observability platform designed to handle massive cloud workloads with cost-efficiency and resilience. The move signals a strategic pivot to autonomous, AI-driven observability, combining security, monitoring, and remediation into a single platform. Read More
Netzilo Launches ‘The AI Edge,’ a SASE Platform Built for a Future Where AI Agents Are Your New Users
Enterprise security rarely shifts overnight. Zero Trust took years to formally take shape, SASE took even longer to mature, and VPN fatigue built up over a decade before leaders finally embraced perimeter-less models. But the next shift is arriving at breakneck speed—and according to cybersecurity startup Netzilo, most organizations aren’t ready for it. Read More
Drone Tech Enters Its Predictive Era: Sky-Futures Maps Out the UAS Trends That Will Define 2026
If 2023–2025 were the years drones became ubiquitous tools across industrial inspections, 2026 is shaping up to be the moment they start thinking ahead. At least, that’s the view from Sky-Futures, the long-running drone-inspection and risk intelligence firm whose new industry forecast frames next year as a decisive shift from data capture to data foresight. Read More
Fibocom’s AI Dongle Turns Any PC or NAS Into a Local LLM Powerhouse
Fibocom is taking a swing at democratizing local AI computing with its new AI Dongle, a compact plug-and-play accelerator designed to give everyday devices—from PCs to NAS boxes—a serious boost in on-device LLM inference. Think real-time Q&A assistants, text-to-image lookups, and meeting summarization without shipping your data off to the cloud. Read More
Metadata.io Accelerates the Future of Digital Advertising with Launch of MetadataONE and F1 Academy Sponsorship
San Jose, CA – November 18, 2025 - Today, Metadata.io, the AI-native digital advertising platform that transforms how modern marketing teams acquire customers and drive business growth, is announcing the launch of MetadataONE, its groundbreaking new platform, alongside a sponsorship of F1 Academy driver Nicole Havrda, the first female Formula Pro USA Champion. Read More
Kiswe Expands Its Product Suite with Cloud-Based Platform Kiswe Core, the Backbone for Next-Generation Streaming Distribution
NEW PROVIDENCE, N.J.--(BUSINESS WIRE)--Kiswe, the global leader in streaming technology and services, today announced the launch of Kiswe Core, a next-generation cloud-based platform designed to simplify the streaming distribution process for the modern content owner. Built to allow premier content owners to automatically encode, format, authenticate, and reliably deliver multiple streams for each of their distribution partners from a single source feed, the debut of Kiswe Core marks the next phase in the company’s evolution, building on its success in cloud-based production tools and district-to-consumer (D2C) streaming partnerships. Read More
Gartner Identifies Critical GenAI Blind Spots That CIOs Must Urgently Address
Kochi, India., November 19, 2025 — Gartner, Inc., a business and technology insights company, identified critical blind spots stemming from overlooked risks and unintended consequences of generative AI (GenAI) adoption. Chief information officers (CIOs) must proactively address these hidden challenges to ensure GenAI value realization and avoid AI project failures. Read More
Gartner IT Symposium/Xpo™ 2025, India: Day 2 Highlights
We are bringing you the highlights from the Gartner IT Symposium/Xpo 2025, taking place this week in Kochi, India. Below is a collection of the key announcements and insights coming out of Day 3 of the conference. Some key announcements include Gartner's CIO and technology executive agenda survey findings, exploring the future of analytics in the era of GenAI, outlining Gartner’s AI governance playbook and discussing how to succeed in a world of misinformation and disinformation.  Read More
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