Cerillion (AIM: CER), a leading provider of composable BSS/OSS solutions, has been named in Gartner’s Magic Quadrant and Critical Capabilities reports for AI in CSP (Communications Service Provider) Customer and Business Operations. The recognition underscores Cerillion’s continued investment in AI-powered functionality within its pre-integrated BSS/OSS suite and BSS/OSS-as-a-Service offerings.
Embedded AI for CSP Operations
Cerillion’s AI approach allows telecom operators to adopt advanced AI without specialized expertise or complex integration. Its flexible “bring-your-own” model supports both public and private large language models (LLMs), enabling rapid deployment and seamless use across customer management, revenue operations, and service delivery.
Composable, Low-Code, Omnichannel Strategy
The company emphasizes quick time-to-market, consistent omnichannel experiences, and low-code/no-code adaptability. Integration follows TM Forum Open APIs and aligns with the Open Digital Architecture (ODA), ensuring CSPs can scale AI innovations efficiently and securely across operations.
Louis Hall, CEO of Cerillion, said, “We’re delighted to be recognised in these new Magic Quadrant and Critical Capabilities reports. This validates our strategy of embedding advanced AI into our SaaS-based, composable BSS/OSS suite to help CSPs streamline operations, enhance customer experience, and accelerate innovation.”
Additional Industry Recognition
Cerillion has also been named a Representative Vendor in Gartner’s recent Market Guides for CSP Customer Management and Experience Solutions (June 2025) and CSP Revenue Management and Monetization Solutions (March 2025), further reinforcing its leadership position in telecom AI operations.
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