GoTo, a leader in cloud communications and IT, has launched GoTo Connect for Automotive, a next-generation, AI-powered communications platform tailored for automotive dealerships. This unified platform integrates seamlessly with CRM tools, provides real-time analytics, and enhances customer engagement across multiple communication channels.
Why It Matters for Dealerships
Seamless CRM Integrations – Connects directly with VinSolutions, CDK, and Tekion to enhance customer interactions and streamline dealership processes.
Omnichannel Communications – Enables text, web chat, and mobile app support for a consistent, high-quality customer experience.
Advanced Real-Time Analytics – Centralized reporting dashboards support multi-location management and provide actionable insights for growth.
AI-Powered Assistance – Optimizes operations with AI-generated insights, improving lead prioritization, follow-ups, and service scheduling.
Driving Efficiency and Customer Satisfaction
“Dealerships require modern, AI-powered tools to meet customer expectations. GoTo Connect for Automotive unifies communications, enhances operations, and drives revenue growth,” said Damon Covey, GM of UCC, GoTo.
“Switching to GoTo Connect was a game-changer. It allows us to communicate via text while protecting customer data and improving efficiency,” said Bob Calabrese, Client Relations Director, Ewing Automotive Group.
With GoTo Connect for Automotive, dealerships can modernize communications, boost sales, and streamline service operations—all within a single cloud-based platform.
