In a move that signals the expanding frontier of customer experience, Contentsquare has signed a definitive agreement to acquire Loris AI, a conversation intelligence platform built to decode and optimize customer-agent interactions. The acquisition brings together two powerhouses in digital analytics and conversational AI, promising a more complete, real-time view of the customer journey—from the first click to the last word.
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Elastic (NYSE: ESTC) just gave its Elasticsearch Query Language (ES|QL) a significant power-up. With the release of Elasticsearch 8.19 and 9.1, the Search AI company is positioning ES|QL as not just a query language, but a full-blown analytics engine for petabyte-scale data, complete with enterprise-grade resilience and data enrichment capabilities.
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In a digital world saturated with impersonal outreach and ignored messages, KredosAi is making noise by doing the opposite—communicating with empathy. The AI-native customer engagement startup has just announced a successful seed funding round, led by Okapi Ventures, to accelerate its platform growth and enterprise adoption.
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Despite billions spent on modern data stacks, dashboards, lakes, and warehouses, a frustrating reality remains: most organizations still struggle to make their data useful. According to new research from Info-Tech Research Group, the problem isn't a lack of tech—it's a lack of purpose.
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Terillium, a long-standing Oracle consulting partner, just made a bold play in the enterprise analytics space with the launch of its Oracle Fusion Data Intelligence (FDI) Fast Track program. The goal? To fast-track the adoption of Oracle’s next-gen Fusion Analytics for organizations using Oracle Fusion Cloud Applications—without the long rollout cycles or bloated consulting overhead.
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While many enterprises boast about “going digital,” one stubborn roadblock remains: irregular documents. Think handwritten receipts, scanned purchase orders, multi-page contracts—basically, the kinds of forms that refuse to conform. Now, transcosmos inc. and AI inside Inc. are teaming up to tackle this problem head-on with two AI-driven solutions tailored for Japan’s complex document workflows.
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For the third consecutive year, Appian has earned a coveted spot as a Leader in the Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms (LCAP)—a nod that reinforces its standing in a market racing to automate complex business processes with less code and more speed.
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Artificial Societies, a rising AI startup specializing in human behavior simulation, has unveiled AS, its flagship simulation platform designed to forecast how audiences will respond to marketing content, messaging, and social media posts—before they go live. With an 80% accuracy rate in predicting social media performance, AS is poised to upend the $100B+ global market research industry
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At the World Artificial Intelligence Conference (WAIC) 2025, held in Shanghai, industry heavyweights and tech thinkers converged for a high-level roundtable titled “Intelligent Dialogues, Shared Future.” Their message was clear: China is not just building AI tech—it’s reshaping how the world thinks about AI collaboration, accessibility, and governance.
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