Announced during CCW Las Vegas, latest quarterly release delivers AI and Generative AI capabilities designed to supercharge agent productivity.
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Expanding their decades-long collaboration, Accenture and Microsoft are collaborating to help organizations adopt the disruptive power of generative AI, accelerated by the cloud, to fundamentally transform their businesses. Read More
Through a strategic expansion of their relationship, Accenture and Google Cloud will help organizations reinvent their businesses with generative AI to unlock new growth opportunities, supported by substantial new investments by Accenture.
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eGain Corporation, the leading AI Knowledge platform for customer engagement automation, today announced the launch of the eGain® Knowledge Academy™. Read More
To meet the rising bar for exceptional customer experiences, Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud Read More
Summer 2023 release introduces Code Assist for foundation models, advanced cost management tools and Model Sentry, an integrated responsible AI solution for in-house generative AI; Domino expands cloud AI platform offerings Read More
Available now, AI-driven automation enables customers to extract more value from data assets, streamline workflows, and improve overall efficiency
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IBM Consulting to integrate IBM watsonx with FYI to deliver value and cultivate trust among creatives
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The Market’s First Industrial RTLS Analytics Solution with ChatGPT
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