Oracle has introduced the Oracle Intelligent Communications Orchestration Network Cloud Service, a next-generation platform designed to simplify complex enterprise communication networks. The solution centralizes and orchestrates voice, collaboration, AI, and other services across on-premises, cloud, or hybrid environments—helping enterprises and managed service providers reduce operational overhead while improving agility.
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ChurnZero, the customer growth platform, has introduced a suite of autonomous AI Agents designed to exponentially scale the impact of customer teams—without increasing headcount. The announcement came at ChurnZero’s ZERO-IN 2025 conference in Chicago, showcasing the company’s latest innovation within its ChurnZero AI intelligence engine.
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Whatfix, the AI-native platform for enterprise automation, has achieved a major milestone with its upcoming product, Seek for Salesforce. Set for an official launch in early 2026, Seek has successfully completed all challenges in Salesforce Trailhead’s Admin Beginner and Intermediate courses—a feat that proves its ability to handle real-world admin and developer tasks typically performed by certified Salesforce professionals.
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China’s Central Academy of Fine Arts (CAFA), widely regarded as the country’s premier art institution, has launched an AI-powered chatbot on its CAFA Global website, becoming the first art academy in China to leverage AI for international engagement.
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Infinitus Systems, a leader in agentic communications powering over 100 million minutes of clinical and administrative conversations, has teamed up with Outshift by Cisco to streamline healthcare operations. The collaboration leverages distributed, secure AI agents to orchestrate complex workflows and reduce administrative burdens on clinicians.
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Sapia.ai, the AI-native hiring platform trusted by global enterprises, has become the first AI interview company to achieve ISO/IEC 42001:2023 certification—the world’s first international standard for AI management systems. The certification, validated by Sensiba LLP, formalizes Sapia.ai’s commitment to responsible, ethical, and transparent AI practices in recruitment.
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SolarWinds, a leading provider of IT management and observability solutions, has unveiled the SolarWinds® AI Agent along with new AI-powered features aimed at accelerating autonomous operational resilience for IT teams. The announcement addresses a growing “resilience gap,” where nearly half of IT leaders report unexpected outages despite rating their systems as highly resilient.
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Innovaccer Inc., a leading healthcare AI company, has partnered with Olympia Orthopaedic Associates (OlyOrtho) to automate referral intake and scheduling workflows across the South Puget Sound. The collaboration leverages Innovaccer’s Comet AI-powered Access Center to reduce administrative burdens, improve throughput, and enhance patient access.
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TD SYNNEX (NYSE: SNX) has launched AI Infrastructure-as-a-Service (AI IaaS) across North America, giving partners access to enterprise-grade AI infrastructure without the upfront cost of hardware. The offering is powered through a new partnership with Nebius (NASDAQ: NBIS), an AI cloud service provider that combines hyperscaler flexibility with supercomputer-level performance.
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