The industrial sector is facing a perfect storm: a shrinking skilled labor pool, increasingly complex equipment, and rising pressure to improve uptime with fewer resources. While the demands on maintenance teams have grown, the digital tools supporting them haven’t kept pace. Much of a technician’s day is still consumed by administrative tasks—logging updates, creating work orders, generating reports, and navigating rigid systems.
Verosoft, a global leader in Enterprise Asset Management (EAM) solutions built on Microsoft Dynamics 365 Business Central, is addressing this challenge head-on with the launch of mobiMentor AI—the first agentic AI ecosystem purpose-built to take real action inside maintenance operations, not just generate responses.
“Technicians spend too much time fighting the system instead of fixing the equipment,” said Alexis Turgeon, Director of Innovation at Verosoft.
“mobiMentor AI acts as an operational partner… It turns natural language into real, completed work.”
This marks a significant shift in how AI is applied in industrial environments: from passive assistance to active execution.
Agentic AI Comes to Maintenance
Unlike traditional chatbots, agentic AI performs tasks automatically on behalf of the user. mobiMentor AI brings this capability directly to EAM and maintenance workflows, merging intelligence, context, and autonomous execution.
mobiMentor AI delivers five core capabilities:
1. AI That Takes Action
The system can close work orders, create work requests, generate reports, and update records directly inside TAG Mobi and Dynamics 365 Business Central—all through natural language.
2. AI That Understands Maintenance
Specialized agent models trained on real EAM, reliability, and maintenance data provide insights grounded in actual industrial practices, not generic AI knowledge.
3. AI That Adapts in Real Time
mobiMentor AI adjusts its recommendations based on asset condition, operating environment, historical performance, and contextual variables.
4. No-Code Workflow Automation
Maintenance managers can build AI-powered workflows without technical skills—accelerating continuous improvement and freeing teams from repetitive processes.
5. Voice-Enabled Execution
Technicians can retrieve information, submit updates, and execute tasks hands-free—critical for safety, mobility, and efficiency in field operations.
This is AI that doesn’t just “assist”—it acts, bringing true operational automation to the frontline.
Designed for Industrial Trust and Governance
In maintenance operations, AI can’t be a black box. It must be controllable, auditable, and secure. mobiMentor AI was engineered with strict industrial safeguards:
- Zero data retention by default, ensuring sensitive maintenance data stays private
- Human-in-the-loop approvals to validate or modify AI-initiated actions
- Purpose-built training datasets sourced from real-world maintenance and reliability scenarios
- Clear auditability so leaders can trace actions and verify workflows triggered by AI
This ensures that AI-driven automation remains transparent and aligned with enterprise governance requirements.
Built for the Microsoft Ecosystem
mobiMentor AI is fully integrated with The Asset Guardian (TAG) Mobi and embedded natively within Microsoft Dynamics 365 Business Central. This allows Microsoft partners and customers to:
- Extend the value of their existing BC implementations
- Deploy action-oriented AI with minimal configuration
- Support connected operations across maintenance, inventory, procurement, production, and more
For Microsoft partners, mobiMentor AI represents a new competitive advantage—an AI layer specifically designed for Business Central environments looking to modernize operations.
A Practical Path to Higher Uptime and Lower Costs
“Our commitment is to help organizations scale expertise, increase wrench time, and reduce operational costs,” said Martin Turgeon, President of Verosoft.
“By combining natural language with action-driven intelligence, mobiMentor AI gives maintenance teams an immediate edge.”
mobiMentor AI doesn’t just streamline processes—it unlocks a structural shift in how work gets done. It automates administrative overhead, improves decision-making quality, accelerates workflows, and allows technicians to focus on what matters most: keeping critical assets running.
For industrial organizations facing talent shortages, rising complexity, and pressure to strengthen uptime, mobiMentor AI offers a direct, practical path to resilience.
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