KEENON Robotics has once again claimed the top spot in the global commercial service robot market, according to the latest IDC reports released on July 18, 2024. The company has secured #1 ranking in both global delivery robot and food delivery robot segments, maintaining a commanding lead in one of the fastest-growing sectors of automation.
In a year where 84.7% of commercial service robot shipments came from Chinese manufacturers, KEENON led the charge, capturing 22.7% of all global shipments—thanks to a diverse lineup of robots serving roles from delivery and disinfection to cleaning and customer guidance.
Crushing It in Food Delivery Robots
While the broader delivery robot market continues its steady upward trajectory, KEENON is widening the gap. The company holds a 29.8% share in the overall delivery robot segment and an even more commanding 40.4% share in food delivery robots, leading both in shipment volume and revenue.
This isn’t just a symbolic win—it’s a hard-fought, data-backed victory in a global race to automate the last mile in service sectors. The surge is powered by KEENON’s well-optimized product range, particularly its flagship delivery bots now commonly seen zipping through restaurants, hospitals, and hotels across Asia, Europe, and North America.
“KEENON’s dominance is no accident. Their deep vertical integration and industry-specific robot designs give them a flexibility and scale advantage that most rivals are still chasing,” said an analyst familiar with IDC’s methodology.
The Broader Trend: Service Robots Go Mainstream
IDC’s reports—Global Commercial Delivery Service Robot Market Share 2024 and Global Commercial Cleaning Robot Market Share 2024—paint a picture of increasing automation across hospitality, healthcare, and food service industries. Robots are no longer novelty devices but workhorses capable of handling complex service tasks at scale.
KEENON’s strength lies not only in deployment volume but also in how its robots interact with real-world operational environments, where reliable performance, smooth integration, and safety features are non-negotiable.
What’s Fueling KEENON’s Growth?
- Diversified Product Portfolio: Robots for delivery, disinfection, cleaning, and guest interaction
- Cross-Industry Penetration: Solutions tailored for restaurants, hotels, hospitals, and office spaces
- Global Reach: A presence in over 60 countries with aggressive expansion in North America and Europe
- Proven ROI: Reduced labor costs and increased operational efficiency for clients
It also helps that KEENON is riding a broader macrotrend: the labor shortage in service industries, which is pushing operators to adopt automation faster than ever.
The Competitive Landscape
While the global delivery robot space is attracting fresh entrants—from nimble startups to hardware giants—few can match the scale, maturity, and vertical focus of KEENON. Rivals like Pudu Robotics and Bear Robotics are making inroads, but KEENON remains the go-to vendor for organizations looking to deploy robots at scale and across multiple sites.
With AI-driven navigation, cloud-based fleet management, and improved human-robot interaction, KEENON is turning what was once science fiction into plug-and-play business infrastructure.
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