Infosys is doubling down on its digital transformation partnership with Switzerland’s Sunrise Telecom, aiming to accelerate the telco’s journey toward AI-driven operations. Sunrise, the country’s second-largest telecom provider, is working with Infosys to modernize its IT landscape, improve operational agility, and future-proof its technology environment.
The expanded collaboration underscores a shared vision of customer-centric innovation, blending Infosys’ expertise in AI, analytics, and data with Sunrise’s ambition to deliver smarter, faster services.
Driving IT Transformation and Consolidation
Infosys has already played a central role in streamlining Sunrise’s IT operations, consolidating multiple vendors into a unified portfolio and transitioning numerous applications seamlessly. The result: a scalable, secure infrastructure capable of supporting AI and next-gen digital services.
Anna Maria Blengino, CIO of Sunrise, noted, “We are consolidating our technology landscape and infusing it with AI, putting enhanced customer experience at the heart of this transition. The Sunrise and Infosys teams are working side by side with a true one-team mindset.”
AI and Automation at the Core
Infosys plans to leverage Topaz, its AI-first platform using generative AI technologies, to help Sunrise accelerate its AI initiatives. This includes:
- Enhanced operational speed, efficiency, and quality through intelligent automation
- Data-driven insights to unlock new business value
- Improved service reliability and faster time-to-market for new offerings
- Personalized digital experiences for end customers
Upendra Kohli, EVP of Communication, Media, and Technology at Infosys, emphasized, “By infusing advanced intelligence across their operations, Infosys is supporting Sunrise in delivering unparalleled experiences, while upholding the highest standards of data security and integrity.”
Implications for the European Telecom Landscape
This partnership highlights a broader trend in the telecom sector: AI and automation are no longer optional—they are essential. European operators are racing to modernize IT systems to meet growing customer expectations, improve efficiency, and compete with tech-forward rivals. By combining Infosys’ AI capabilities with Sunrise’s market position, the telco is positioning itself as a future-ready, AI-powered organization, setting a benchmark for mid-sized operators in Europe.
With this expanded collaboration, Sunrise is poised to offer faster, smarter, and more personalized services to Swiss consumers, while Infosys solidifies its role as a leading partner in AI-driven enterprise transformation.
Power Tomorrow’s Intelligence — Build It with TechEdgeAI
