EvenUp Doubles Down on AI to Reshape Personal Injury Law
EvenUp, a rising heavyweight in legal AI, just dropped a double shot of innovation aimed squarely at the high-stakes world of personal injury law. With the launch of AI Playbooks and Voice Agent—plus major updates to its fast-growing AI Drafts™ platform—the company is cementing its position as a category leader, arming over 1,500 top firms with tech that could save time, surface hidden value, and ultimately, win more cases.
This move isn’t just about new features. It’s a signal that personal injury law—traditionally resistant to disruption—is now fully in the crosshairs of intelligent automation.
AI Playbooks: Replacing Gut Checks with Data-Driven Case Analysis
One of the new stars of EvenUp’s Claims Intelligence Platform™, AI Playbooks turns every document drop into an actionable briefing. It scans medical records, police reports, and case files using EvenUp’s proprietary Piai™ AI engine, surfacing the red flags and high-value indicators that matter most—think TBI signs, commercial defendants, or DUI implications.
Why it matters: Staff at PI firms often juggle more than 80 cases at a time. Manually combing through files to flag inconsistencies or spot valuable opportunities is a grind. AI Playbooks turns that labor into instant intelligence—flagging prior injuries, liability concerns, or even inconsistencies in testimony, all in real-time.
This kind of automation doesn’t just save hours—it helps firms stay sharp across every phase, from intake to litigation. It’s standardized, consistent, and fast—three things case managers rarely get all at once.
As Max Schuver of Walkup put it: “EvenUp reviews vast volumes of documents with striking speed and nuance… delivering the speed, precision, and scale we need to stay ahead.”
Voice Agent: AI That Actually Talks—and Listens
While AI in legal has typically been confined to back-office document crunching, EvenUp is pushing the envelope with Voice Agent—a conversational AI designed to handle client interactions across the full case lifecycle.
Unlike most legal voice tools that check out after intake, Voice Agent is built for the long haul. It calls clients, gathers feedback, checks on care status, and flags potential issues like treatment gaps (which EvenUp’s data suggests could affect 17% of cases). It’s already in use with select firms and available via Early Access.
The goal? Help PI teams stay connected without drowning in follow-ups.
Jack Bazerkanian of C&B Law Group notes, “Many clients don’t even realize they’re speaking with an AI… It’s exactly the kind of technology we need to scale personalized support without adding to our team’s workload.”
AI Drafts Gets Smarter, Faster—and More Useful
EvenUp’s AI Drafts™, launched in May, is already getting upgrades based on enthusiastic early adoption. The platform now supports instant regeneration of documents—including complaints, medical summaries, and interrogatory responses—whenever new evidence or records are uploaded. No more rewriting or prompting from scratch.
Coming soon: template-based document generation, where firms can upload previous work and have new versions spun up automatically.
Even better, a new Enhanced Exhibit Management tool brings Word- and Adobe-like document control straight into the EvenUp platform. Drag-and-drop reordering, page-level edits, and streamlined exhibit packaging mean firms can prep for mediation or trial without bouncing between multiple software tools.
EvenUp’s new offerings arrive as the broader legal industry rapidly embraces generative AI and automation—especially in high-volume, high-cost areas like personal injury. Competitors such as CaseText (acquired by Thomson Reuters) and Harvey AI are targeting legal research and litigation support, but EvenUp is laser-focused on the operational backbone of PI law.
The result is a deeply specialized platform, tuned to surface financial value and reduce risk in a category where missed details can cost millions.
If the trajectory holds, EvenUp won’t just be a toolset—it’ll be an operating system for how PI firms work.
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