Ekyam is bringing AI-driven retail operations closer to reality with the launch of riOS (Retail Intelligence Operating System) on Google Cloud Marketplace. The platform aims to unify fragmented retail tech stacks, standardize enterprise data, and enable AI-native applications—from predictive analytics to natural language-driven operational assistants—across merchandising, planning, fulfillment, and customer experience.
By leveraging Google Cloud Marketplace, Ekyam offers retailers a simplified deployment path for a fully integrated data layer. The move promises faster time-to-value by reducing engineering overhead, eliminating siloed systems, and accelerating readiness for large-scale AI adoption.
Tackling Fragmentation in Modern Retail
Retailers have long struggled with disparate operational systems, each using its own schemas, formats, and definitions. These silos limit real-time visibility, complicate forecasting, and hinder AI workflows before they even begin. riOS is designed to address these pain points with:
- Universal connectors for leading retail systems, reducing the need for custom integrations
- Canonical retail data model standardizing product, order, inventory, and customer information
- Semantic layer and knowledge graph contextualizing relationships across the retail value chain
- AI-powered insights and operational assistants enabling natural language analytics, recommendations, and automated retail operations
This combination creates a single source of truth across enterprise systems, allowing retailers to make faster, more accurate decisions while surfacing insights across complex operations.
Advancing AI-Driven Retail Operations
With riOS, retailers can consolidate siloed data, modernize infrastructure, and deploy AI applications without lengthy engineering cycles. Its semantic standardization and chronicle model ensure high-integrity, temporally-aware data that supports predictive workflows and GPT-powered operational assistants.
“Retailers need connected, standardized, and contextualized data before AI can deliver on its promise,” said Mariah Chase, CEO of Ekyam. “Our collaboration with Google Cloud accelerates that journey, giving brands an enterprise-ready platform to unify their data and activate AI across their business from day one.”
Google Cloud Partnership Enhances Scale and Security
Hosting riOS on Google Cloud Marketplace provides retailers with secure, scalable infrastructure and enterprise-ready support. “Ekyam can now quickly deploy, manage, and grow its unified retail data platform on Google Cloud, enabling AI-driven operations for modern retail,” said Dai Vu, Managing Director, Marketplace & ISV GTM Programs at Google Cloud.
For enterprises, this means faster adoption of AI-powered workflows without the typical architectural overhauls, giving teams more time to focus on strategy, customer experience, and operational optimization.
Implications for the Retail Industry
By combining data standardization, AI-native analytics, and operational automation, riOS positions itself as a foundational tool for modern commerce. Retailers using the platform can:
- Streamline cross-system reporting and forecasting
- Activate predictive merchandising and fulfillment strategies
- Deploy AI assistants for task automation and insights
- Build a single, trustworthy source of enterprise data ready for agentic commerce
The launch also signals a broader trend: AI adoption in retail is accelerating, but its effectiveness depends on clean, unified, and context-rich data—a challenge riOS is designed to solve.
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