Cactus Communications (CACTUS), a technology leader in AI and expert services for scholarly publishing, has achieved ISO/IEC 42001:2023 certification for its Artificial Intelligence Management System. This recognition places CACTUS among the early global adopters of the world’s first AI management system standard, validating its comprehensive AI governance framework aligned with international best practices.
A Global Standard for Responsible AI
ISO/IEC 42001:2023 provides guidance on the responsible design, development, and deployment of AI systems. It addresses key areas including fairness, reliability, oversight, and lifecycle management, making it especially relevant for organizations leveraging AI at scale. For CACTUS, the certification spans all brands and solutions—including Paperpal, the AI-powered writing and research assistant trusted by over three million users worldwide.
The certification confirms that CACTUS has implemented robust AI governance, risk management, compliance, and oversight processes across core business operations, product development, and expert services. All functions—including legal, engineering, product, and design teams—adhere to the controls outlined in the ISO/IEC 42001:2023 Statement of Applicability.
Building Trust and Credibility Through AI Governance
Beyond establishing internal rigor, the certification strengthens trust, safety, and credibility for users and enterprise partners. It signals that CACTUS’s AI systems are transparent, accountable, and compliant with global best practices, supporting continuous improvement in line with evolving AI regulations and expectations.
Akhilesh Ayer, CEO of Cactus Communications, said:
“Achieving the ISO/IEC 42001:2023 certification highlights CACTUS’ endeavour toward building AI that stakeholders across industry, publishing, academia, funding, and research can rely on with confidence. It reflects our dedication to deliver secure, accountable, and responsibly developed AI.”
He added:
“ISO/IEC 42001:2023 affirms the discipline and safeguards that power our AI solutions, from how we govern data to how we evaluate, test, and monitor our models. As AI becomes central, this certification assures our users and partners that our AI tools are built on strong foundations of safety, reliability, and responsible innovation.”
Implications for Paperpal and the Scholarly Publishing Ecosystem
For Paperpal, the certification reinforces its position as one of the most rigorously governed AI writing tools available, giving researchers, institutions, and enterprise clients confidence in the tool’s reliability and ethical standards. More broadly, CACTUS’s achievement highlights the company’s leadership in responsible AI, setting a benchmark for AI governance in scholarly publishing and research-focused AI applications.
By combining strong governance, transparent practices, and global certification, CACTUS is signaling that responsible AI is not just a compliance checkbox, but a core principle for tools used in academia and research.
Power Tomorrow’s Intelligence — Build It with TechEdgeAI
