Reply [EXM, STAR: REY] today introduced a new suite of Prebuilt AI Apps, positioning itself at the forefront of enterprise AI adoption. These generative AI agents are designed to streamline workflows, enhance decision-making, and cut down manual effort—helping businesses reap tangible benefits from day one.
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Caylent, an AWS Premier Tier Partner known for cloud modernization and AI-driven delivery, has unveiled Caylent Accelerate for Cloud Migration, a new service aimed at making large-scale AWS migrations faster, smarter, and more cost-effective. The offering targets enterprises moving workloads from VMware, Google Cloud, or Microsoft Azure to AWS, claiming up to a 50% reduction in migration timelines.
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Artificial intelligence dominates corporate strategy decks, but for CPG leaders the conversation has moved past hype. They’re not having nightmares about robots replacing marketers, they’re asking how AI can help them anticipate consumer preferences and act faster than competitors. From Hype to Intelligence While generative AI dominates headlines, the real story in CPG is how...
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Subotiz, an AI-powered growth and payments platform for subscription-based digital businesses, made its regional debut at Money20/20 Middle East 2025 in Riyadh. The event, held from September 15 to 17 at the Riyadh Exhibition and Convention Centre, is the region’s leading fintech gathering, attracting over 450 brands, 350 speakers, and 600 investors.
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Belgian AI startup Eagl has raised €825,000 in funding to expand its engineering team, scale operations across Europe, and accelerate development of its AI-native financial agent platform. The platform integrates directly with ERP and accounting systems, automating workflows, continuously monitoring data quality, and resolving anomalies in real time, giving finance teams faster, cleaner, and more accurate insights.
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At Xperience 2025, Genesys doubled down on its vision for agentic AI—AI with the autonomy to act, not just assist. The company unveiled Genesys Cloud Work Automation upgrades and the launch of Genesys Cloud Associate, two new capabilities designed to dissolve the walls between the contact center, back office, and field teams.
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At Xperience 2025, Genesys and ServiceNow unveiled an expanded strategic partnership designed to take customer experience (CX) automation to the next level. The centerpiece: Agent2Agent (A2A) orchestration, a system where AI agents from different platforms can autonomously collaborate to resolve customer issues, manage workflows, and boost operational efficiency.
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Shift Technology Launches Agentic AI Solution to Transform Insurance Claims
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At Xperience 2025, Genesys unveiled major Genesys Cloud™ innovations designed to unify front- and back-office operations with AI-powered orchestration. The launch of Genesys Cloud Work Automation and Genesys Cloud Associate promises to transform how enterprises handle customer experience (CX) workflows by enabling AI agents to coordinate tasks across departments and partner with employees to drive efficiency and loyalty.
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