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Workflow Automation
Lendflow Launches ‘Automate’—AI-Powered Digital Workforce to Streamline Lending Ops
At Ai4, the nation’s largest AI event, Lendflow took the wraps off Lendflow Automate, a new suite of AI-powered agents built to supercharge lending operations. Designed as a fully autonomous, always-on “digital workforce,” Automate aims to help lenders and fintechs scale without the headaches of ballooning headcount. Read More
Laurel Joins Workday’s Innovation Partner Network With AI-Powered Time Tracking Boost
When it comes to billable hours, professional services firms know every minute counts—literally. Laurel, the AI-powered “time intelligence” platform, has landed a strategic investment from Workday Ventures, a move that plugs it into Workday’s Innovation Partner network and positions it squarely in the crosshairs of enterprise productivity disruption. Read More
CommunityWFM Launches AI-Driven Automated Forecasting to Transform Contact Center Efficiency
DALLAS, TX — [August 7, 2025] — CommunityWFM, a leader in contact center workforce management software, today announced the launch of its AI-driven automated forecasting solution—an intelligent, self-learning system designed to optimize forecasting accuracy while reducing manual effort and resource drain for contact centers. Read More
ServiceNow Launches Agentic Workforce Management with AI Oversight
ServiceNow, the AI platform for business transformation, has launched Agentic Workforce Management—a pioneering capability that allows human teams and AI agents to collaborate at scale, securely and transparently. The new functionality expands ServiceNow’s agentic AI platform by giving managers the tools to coach, guide, and govern autonomous AI agents, driving faster, more consistent outcomes across IT, security, customer support, and software deployment. Read More
JFrog Enables AI-Driven Developer Workflows with Robust MCP Server
JFrog Ltd (Nasdaq: FROG), the Liquid Software company and creators of the award-winning JFrog Software Supply Chain Platform, today unveiled a new Model Context Protocol (MCP) Server. This architecture enables Large Language Models (LLMs) and AI agents to securely interact with tools and data sources within the JFrog Platform directly from MCP clients, including popular agentic coding development environments and IDEs, boosting developer productivity and streamlining workflows. Read More
Automation Anywhere Integrates Amazon Q Business to Supercharge AI-Powered Workflows
Forget clunky bots and complex coding—Automation Anywhere’s latest integration with Amazon Q Business is pushing enterprise AI into a new frontier of usability and power. Announced today, the integration pairs Amazon Q Business’s enterprise-grade generative AI with Automation Anywhere’s Process Reasoning Engine (PRE)—an industry-first system that gives digital agents the ability to understand and reason through multi-step tasks. Read More
Zerve Partners with Arcee AI to Power Intelligent Model Routing for Scalable, Cost-Efficient AI Workflows
Zerve, the agent-driven operating system transforming Data and AI team workflows, today announced a major integration with Arcee AI, creators of the intelligent model-routing engine Arcee Conductor. This partnership empowers AI engineers and data scientists to seamlessly optimize how models are used across real-time, scalable workflows—no infrastructure setup required. Read More
BCG Report Reveals Real AI Gains Come from Workflow Redesign, Not Just Tool Adoption
A new report by Boston Consulting Group (BCG), "AI at Work 2025: Momentum Builds, But Gaps Remain," reveals a growing divide in how companies are capturing value from AI. While 72% of workers globally now use AI regularly, only a select group of organizations are seeing transformational impact—those that are rethinking how work gets done rather than merely rolling out tools. Read More
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