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Business Intelligence and Operations
CommunityWFM Launches AI-Driven Automated Forecasting to Transform Contact Center Efficiency
DALLAS, TX — [August 7, 2025] — CommunityWFM, a leader in contact center workforce management software, today announced the launch of its AI-driven automated forecasting solution—an intelligent, self-learning system designed to optimize forecasting accuracy while reducing manual effort and resource drain for contact centers. Read More
1. What are some of the biggest misconceptions around using refurbished PCs in professional environments, especially for security-conscious industries? A frequent misconception is that refurbished PCs are inherently less secure or reliable than brand-new devices. When sourced from trusted manufacturers like HP, refurbished systems undergo rigorous testing, sanitisation, and re-certification processes to meet the same... Read More
GIBO Click Powers Data-Driven Monetization for CoolShort’s Short-Drama Surge
As the global short-drama market heats up, GIBO Holdings Ltd. (NASDAQ: GIBO) is positioning itself as the monetization backbone for next-gen entertainment. The company just wrapped a successful trial of its GIBO Click platform on CoolShort, an interactive short-drama app that’s quickly gaining traction in Asia and North America. Read More
1. What inspired the addition of multi-step reasoning, and how does it differ from the assistant’s earlier capabilities? Our merchants often deal with challenges that aren’t solved by looking at a single data point. A dip in sales, for example, can stem from inventory bottlenecks, an underserved segment, and shifting demand signals, all at once. We... Read More
1. Can you explain how the introduction of self-managed Akka nodes changes the way organizations can architect their distributed systems?Tyler: Fundamentally, self-managed Akka nodes means that enterprises can gain all the traditional benefits of Akka – scalability, elasticity, availability – on any cloud infrastructure. By decoupling the runtime from the platform, self-managed Akka nodes shift... Read More
ServiceNow Launches Agentic Workforce Management with AI Oversight
ServiceNow, the AI platform for business transformation, has launched Agentic Workforce Management—a pioneering capability that allows human teams and AI agents to collaborate at scale, securely and transparently. The new functionality expands ServiceNow’s agentic AI platform by giving managers the tools to coach, guide, and govern autonomous AI agents, driving faster, more consistent outcomes across IT, security, customer support, and software deployment. Read More
1. Could you walk us through how Pi agents function in real-time, especially when dealing with unpredictable variables? Pi agents operate autonomously across the end-to-end freight management cycle, from procurement through planning to payment, adapting in real time to unpredictable variables. Powered by Pando’s proprietary Logistics Language Model (LLM), Pi interprets contextual signals and executes... Read More
JFrog Enables AI-Driven Developer Workflows with Robust MCP Server
JFrog Ltd (Nasdaq: FROG), the Liquid Software company and creators of the award-winning JFrog Software Supply Chain Platform, today unveiled a new Model Context Protocol (MCP) Server. This architecture enables Large Language Models (LLMs) and AI agents to securely interact with tools and data sources within the JFrog Platform directly from MCP clients, including popular agentic coding development environments and IDEs, boosting developer productivity and streamlining workflows. Read More
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