Echo AI, a pioneer in Generative Conversation Intelligence, has been recognized in Forrester’s recent report, 'Generative AI Is The Catalyst For Change In The Contact Center,' for its transformative impact on customer interaction analysis. Read More
Officials at Hovr, a leading innovator in website content delivery software, have announced the launch of their groundbreaking Generative AI product "Suggestions" and an immersive mobile experience "Pathways." These advancements are set to revolutionize digital marketing by enhancing user engagement and conversion rates through strategic video delivery and deployment. Read More
Stability AI, a leading generative AI company specializing in imaging, language, code, and audio, has secured an initial round of investment from a prestigious group of investors. Additionally, Prem Akkaraju, a seasoned media, entertainment, and technology executive, has been appointed as the new CEO. Read More
InMoment®, a leader in Experience Improvement (XI)™ solutions, has announced the integration of generative AI into its innovative Conversational Intelligence solution. This cutting-edge technology utilizes contact center conversations, online chats, and emails to optimize operations, enhance customer engagement, and elevate the overall customer experience. Read More
Karini AI proudly announces Nitin Wagh as Chief Product Officer (CPO), marking a pivotal moment in enhancing our leadership in Generative AI. Read More
Writer, the full-stack generative AI platform known for delivering transformative ROI, has announced the appointment of three new C-suite officers. This strategic move is aimed at driving the company's next phase of growth and market leadership, as it rapidly expands its customer base and revenue. Read More
Bridgeline Digital, Inc., a global leader in AI-powered marketing technology, has announced the successful launch of its highly anticipated HawkSearch “Athena” update. This update introduces GenAI-powered “Smart Responses,” designed to drive engagement and revenue growth for businesses utilizing HawkSearch. Read More
Zeta Global, the AI-powered marketing cloud, has published a Forrester Consulting Opportunity Snapshot titled "Marketers Must Shift Their Understanding of Customer Value to be Forward-Looking." This study, completed in February 2024, provides insights from customer engagement strategy decision-makers in the US and UK. Commissioned by Zeta, the study explores how marketers assess and apply Customer Lifetime Value (CLV) and highlights the necessary changes to adopt a predictive and holistic approach in the era of Generative AI. Read More
AKOOL, a leader in generative AI solutions, introduces its groundbreaking Personalized Video feature. This innovation empowers businesses to create millions of uniquely tailored videos from a single upload, revolutionizing audience engagement at scale. Read More