ManageEngine, the IT management division of Zoho Corporation, is doubling down on AI with a major GenAI release for its cloud-based ServiceDesk Plus platform. The update equips IT teams, end users, and process owners with smarter tools to speed up workflows, enhance productivity, and streamline service experiences.
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AppZen, a leading Agentic AI platform for finance teams, has raised $180 million in growth funding, led by Riverwood Capital, a tech-focused investment firm. The Series D round will accelerate the adoption of AI-powered finance automation, enabling enterprises to convert manual workflows into autonomous digital coworkers.
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A new study from SAS and Coleman Parkes, Marketers and AI: Navigating New Depths, reveals a widening gap in the adoption of Agentic AI, the next frontier in marketing automation. While 51% of marketing decision-makers plan to invest in Agentic AI within the next year, just 21% are actively testing it in live environments, leaving many organizations at risk of falling behind.
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Pollo AI has unveiled its latest innovation: the Product Avatar video generator, designed to help brands, marketers, and creators produce professional-grade product videos in minutes. Building on the success of its previous AI avatar video tools, the platform converts static images into lifelike, engaging videos without any filming, pre-training, or pre-recorded footage.
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At Xperience 2025, Genesys made it clear: the future of customer experience (CX) isn’t just about AI—it’s about agentic AI. The cloud CX leader unveiled a slate of new orchestration capabilities designed to give AI more autonomy, while also reporting blockbuster financial results that signal growing enterprise demand.
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Can emerging AI technology become a differentiator on the trading desk? Trading has become a focus for innovation within the investment industry. The trading desk has been applying tech to address trading and operational efficiency challenges, market complexity, and keeping ahead of compliance and regulatory rules globally. One technology, artificial intelligence (AI), stands to become...
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Worldwide end-user spending on generative AI (GenAI) smartphones is projected to total $298.2 billion by the end of 2025, according to Gartner, Inc. a business and technology insights company. It will represent 20% of total AI end-user spending in 2025.
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Genesys kicked off Xperience 2025, its annual customer experience (CX) showcase, by highlighting record business growth and a new wave of agentic AI tools aimed at redefining customer and employee engagement.
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Healthcare doesn’t just have a staffing problem—it has a paperwork problem. Administrative costs drain hundreds of billions annually, eating up valuable resources that could go toward patient care. Penguin Ai, a fast-rising healthcare AI startup, thinks it can rewrite that equation—and it just banked $29.7 million in funding to prove it.
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