We are bringing you the highlights from the Gartner IT Symposium/Xpo 2025, taking place this week in Kochi, India. Below is a collection of the key announcements and insights coming out of Day 1 of the conference. Some key announcements include the Gartner opening keynote on how CIOs must navigate the blinding hype surrounding AI readiness and the lagging progress of human readiness, discussing the future of automation, revealing the top strategic predictions for 2026 and exploring how to increase the board of directors confidence in cybersecurity.
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Intellect, a leader in AI-driven Quality Management Systems (QMS), has expanded its global footprint by acquiring Zaptic, a UK-based Connected Frontline Worker (CFW) platform. The move unites quality, safety, and operations into a single AI-enabled ecosystem, bridging the gap between planning and execution for manufacturers.
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Most enterprises know the math all too well: roughly two-thirds of IT spending goes toward simply keeping the lights on. It’s a reality validated by both Gartner and Boston Consulting Group, which report that rising costs, inflationary pressure on tools, and growing complexity are squeezing transformation budgets—even as CIOs face mounting expectations to deliver more automation, more security, and more resilience.
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The race to bring generative and agentic AI deeper into the core of financial services just accelerated. Capco, the global management and technology consultancy owned by Wipro, has joined OpenAI’s Beta Services Partner Program, giving the firm early access to the newest OpenAI models, tools, and architectural guidance.
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FPT—one of Asia’s largest IT and digital transformation powerhouses—has officially secured the AWS Generative AI Competency, a designation that places the company in a relatively elite group of partners trusted by Amazon Web Services to deploy production-grade GenAI at scale.
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For years, industrial AI in Europe has been discussed mostly in terms of potential—something that could reshape energy, manufacturing, transportation, and national competitiveness. Denmark just turned that potential into national infrastructure.
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When enterprises talk about becoming “AI-first,” much of the conversation stays theoretical—lofty boardroom talk about transformation someday arriving. Infosys is trying to convert that someday into a repeatable blueprint now.
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Market research isn’t dead, but BluePill is hoping to put it on life support. The Seattle-based startup—built by former Amazon exec Ankit Dhawan—has raised $6 million in seed funding to accelerate its plan to replace slow, expensive consumer studies with what it calls AI consumers, digital-twin models that behave like real people and react to new products, ads, packaging, and brand ideas in minutes.
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The global AI buildout isn’t slowing down, but the center of gravity is shifting. GMI Cloud—already one of the fastest-rising GPU-as-a-Service providers and a NVIDIA Cloud Partner—has dropped a half-billion-dollar statement in the form of a new AI Factory in Taiwan, a facility built to train, fine-tune, and deploy AI models at industrial scale.
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