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AI in Business
PROtect Becomes First in North America to Offer AI-Powered Industrial Inspections
Manual industrial inspections may soon feel as dated as clipboards and carbon paper. PROtect, LLC has teamed up with German AI specialist sentin GmbH to bring automated, AI-powered Non-Destructive Testing (NDT) to North America—making PROtect the first inspection provider in the region to offer it as a service. Read More
Laurel Joins Workday’s Innovation Partner Network With AI-Powered Time Tracking Boost
When it comes to billable hours, professional services firms know every minute counts—literally. Laurel, the AI-powered “time intelligence” platform, has landed a strategic investment from Workday Ventures, a move that plugs it into Workday’s Innovation Partner network and positions it squarely in the crosshairs of enterprise productivity disruption. Read More
Kyndryl and HPE Expand Alliance to Accelerate Private Cloud AI Adoption for Enterprises
Kyndryl has expanded its strategic alliance with Hewlett Packard Enterprise (HPE) to advance enterprise adoption of private cloud AI solutions. Announced today, the collaboration combines Kyndryl’s AI consulting and deployment capabilities with HPE’s newly launched Private Cloud AI platform—developed in partnership with NVIDIA—to fast-track AI transformation for enterprise clients. Read More
Practice AI Integrates with SmartAdvocate to Kill Legal File Chaos
Practice AI™, a platform focused on streamlining legal operations with artificial intelligence, has announced a new integration with SmartAdvocate, one of the legal industry’s top-tier case management systems. The partnership aims to eliminate the everyday workflow annoyances that slow legal teams down—chiefly, the constant juggling of files between disconnected platforms. Read More
CommunityWFM Launches AI-Driven Automated Forecasting to Transform Contact Center Efficiency
DALLAS, TX — [August 7, 2025] — CommunityWFM, a leader in contact center workforce management software, today announced the launch of its AI-driven automated forecasting solution—an intelligent, self-learning system designed to optimize forecasting accuracy while reducing manual effort and resource drain for contact centers. Read More
Genesys Puts Sustainability on the Frontline of AI Growth in 2025
In its newly released Fiscal Year 2025 Sustainability Report (Feb 1, 2024–Jan 31, 2025), Genesys—known for its AI-powered customer experience platform—showcased a sharp focus on responsible innovation, carbon neutrality, and long-term climate goals. The report outlines how the company navigated the growing energy demands of AI development while keeping its cloud operations carbon neutral—a feat that’s increasingly rare as large language models (LLMs) become more power-hungry. Read More
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