Truecaller Unveils AI Call Scanner to Detect AI-Generated Voice Scams

Truecaller, the leading global communications platform, has unveiled a cutting-edge feature aimed at enhancing its spam and scam-fighting capabilities: the AI Call Scanner. This innovative tool leverages AI technology to detect and warn users in real time if the voice on a call is AI-generated, thereby safeguarding users from potential scams and fraudulent activities. Read More

AI Automation, AI Communications, AI Core Technologies, AI Innovation, Artificial Intelligence (AI)

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May 21, 2024

LivePerson Unveils New Capabilities for Enhanced Customer Conversations

Cutting-edge Conversation Orchestration and Voice-to-Digital transformation solutions will debut with demos and keynotes at May 23 virtual Spark event Read More

AI Automation, AI Communications, AI Core Technologies, AI Innovation, Large Language Models, Machine Learning

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May 2, 2024

Marchex Unveils Sentiment Suite: Revolutionizing Customer Experience with AI Insights

Marchex, leveraging AI and conversational intelligence, launches Sentiment Suite, a revolutionary product offering unparalleled insights into customer emotions during conversations. This suite empowers businesses to optimize operations and accelerate revenue growth. Read More

AI Automation, AI Communications, AI Core Technologies, AI Innovation, Customer Experience

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Sojern Elevates Guest Experience with HotelKey

April 30, 2024

Sojern Integrates with HotelKey for AI-Driven Guest Experience Solutions

Sojern, a provider of AI-driven guest experience solutions, collaborates with HotelKey, a leading next-generation hospitality platform. This integration connects Sojern’s Guest Experience Platform with HotelKey’s Property Management System (PMS), enabling hoteliers to boost profitability and improve the guest experience. The integration of Sojern’s Guest Experience Platform with HotelKey’s PMS empowers hotels to deliver exceptional guest experiences, drive profitability,... Read More

AI Automation, AI Communications, AI Core Technologies, AI in Business, AI Innovation

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April 30, 2024

TechEdge AI Interview with Arnd Baranowski, CEO, Oculeus

With a successful track record of 30 years in technical and software development, please share your journey and lessons learned along the way? Our journey at Oculeus has certainly been an exciting one. We started out as a consulting firm serving telecoms operators in our local market. With time, we developed a strategic portfolio of... Read More

AI Communications

Interviews

DeepL Launches New AI-powered Offering, DeepL Write Pro, to Supercharge Business Communication

April 26, 2024

DeepL Unveils DeepL Write Pro: Empowering Business Communication with AI Precision

DeepL, a leader in Language AI, introduces DeepL Write Pro, a game-changing tool for businesses aiming to enhance their communication accuracy and efficiency. By leveraging real-time AI suggestions, DeepL Write Pro empowers writers to craft compelling content while preserving their authentic voice. Read More

AI Automation, AI Communications, AI Core Technologies, AI Innovation

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April 24, 2024

Adobe Unveils Revolutionary Photoshop (beta) with AI-Powered Generative Fill Advancements

Adobe introduces the all-new Photoshop (beta) with groundbreaking advancements in Generative Fill, powered by AI. This update revolutionizes image editing, offering powerful new features that empower creators to unleash their creativity with unparalleled control. Read More

AI Automation, AI Communications, AI Innovation, Digital Experience

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LINKDOOD Rolls Out Groundbreaking Real-Time Native Language Communication Feature, Revolutionizing Global Instant Messaging

April 24, 2024

LINKDOOD Revolutionizes Global Communication with Cross-Lingual Real-Time Translation

LINKDOOD Technology Co., Ltd. unveils a groundbreaking cross-lingual real-time communication feature powered by advanced artificial intelligence. This milestone innovation promises to transform global communications, offering instant translation across over 100 languages and fostering cultural understanding worldwide. Read More

AI Communications, AI Core Technologies, AI Innovation

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IntelePeer Integrates with Microsoft Azure OpenAI Service to Deliver AI Automation Solutions to Significantly Improve Customer Service

April 22, 2024

IntelePeer’s Integration with Microsoft Azure OpenAI Service

IntelePeer, a prominent provider of AI-powered Communications Automation Platform, has recently partnered with Microsoft Azure OpenAI Service to incorporate OpenAI GPT into its SmartAgent™ Intelligent Virtual Assistant. This integration marks a significant milestone in automating customer interactions and streamlining operations for businesses. Read More

AI Automation, AI Communications, AI Core Technologies, AI Innovation, Generative AI

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