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AI Automation
Agemin Unveils AI Model That Accurately Estimates User Ages to Boost Online Child Safety
Agemin.com, a frontrunner in AI-powered age verification, has unveiled a next-generation biometric face estimation model aimed at tightening online child safety. The model, which the company claims outperforms all competitors, achieves a Mean Absolute Error (MAE) of just 0.9 years for the key 9-21 age group, and 1.8 years for adults—figures that signal a major leap in accuracy for real-time digital verification. Read More
DRUID AI Secures $31M Series C to Fuel Global Expansion Under New CEO
DRUID AI has closed $31 million in Series C funding to accelerate the global rollout of its enterprise-ready agentic AI platform, with Joseph Kim taking the helm as CEO. The strategic investment was led by Cipio Partners, alongside TQ Ventures, Karma Ventures, Smedvig, and Hoxton Ventures. Read More
Praxis Solutions Taps AI Industry Veteran Charlie Shaffer as CRO
Praxis Solutions, a leading AI-enabled consulting firm transforming the wealth and asset management sectors, announced the appointment of Charlie Shaffer as Managing Director and Chief Revenue Officer. Shaffer brings more than three decades of experience leading global distribution teams and driving growth in capital markets. Read More
Genesys Unveils Advanced Agentic AI Agents for Smarter Enterprise CX
At Xperience 2025, Genesys announced the next evolution of its Genesys Cloud™ platform, unveiling advanced agentic AI agents designed to orchestrate customer and employee experiences across enterprises. Enhancements to Genesys Cloud Copilots and Virtual Agents introduce greater autonomy, contextual awareness, and built-in support for Agent2Agent Collaboration (A2A) and Model Context Protocol (MCP), enabling organizations to scale responsible AI orchestration while maintaining enterprise governance. Read More
Genesys Bridges Front- and Back-Office with New AI Work Automation and Associate Tools
At Xperience 2025, Genesys doubled down on its vision for agentic AI—AI with the autonomy to act, not just assist. The company unveiled Genesys Cloud Work Automation upgrades and the launch of Genesys Cloud Associate, two new capabilities designed to dissolve the walls between the contact center, back office, and field teams. Read More
Genesys and ServiceNow Expand Partnership to Bring Agent-to-Agent AI Orchestration to the Enterprise
At Xperience 2025, Genesys and ServiceNow unveiled an expanded strategic partnership designed to take customer experience (CX) automation to the next level. The centerpiece: Agent2Agent (A2A) orchestration, a system where AI agents from different platforms can autonomously collaborate to resolve customer issues, manage workflows, and boost operational efficiency. Read More
Genesys Hits $2.2B ARR, Doubles Down on Agentic AI at Xperience 2025
At Xperience 2025, Genesys made it clear: the future of customer experience (CX) isn’t just about AI—it’s about agentic AI. The cloud CX leader unveiled a slate of new orchestration capabilities designed to give AI more autonomy, while also reporting blockbuster financial results that signal growing enterprise demand. Read More
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