Kochi, India, November 17, 2025 — By 2030, CIOs expect that 0% of IT work will be done by humans without AI, 75% will be done by humans augmented with AI, and 25% will be done by AI alone, according to a July 2025 survey of over 700 CIOs byGartner, Inc., a business and technology insights company. This means that organizations need to focus on a combination of AI readiness and human readiness to ensure the right balance to achieve value from AI.
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We are bringing you the highlights from the Gartner IT Symposium/Xpo 2025, taking place this week in Kochi, India. Below is a collection of the key announcements and insights coming out of Day 1 of the conference. Some key announcements include the Gartner opening keynote on how CIOs must navigate the blinding hype surrounding AI readiness and the lagging progress of human readiness, discussing the future of automation, revealing the top strategic predictions for 2026 and exploring how to increase the board of directors confidence in cybersecurity.
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SYDNEY, November 17, 2025 – Kyndryl, a leading provider of mission-critical enterprise technology services, today released its 2025 Cloud Readiness Report, revealing how enterprises are navigating a pivotal shift in cloud strategy that can fuel AI adoption and enterprise agility.
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Intellect, a leader in AI-driven Quality Management Systems (QMS), has expanded its global footprint by acquiring Zaptic, a UK-based Connected Frontline Worker (CFW) platform. The move unites quality, safety, and operations into a single AI-enabled ecosystem, bridging the gap between planning and execution for manufacturers.
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Most enterprises know the math all too well: roughly two-thirds of IT spending goes toward simply keeping the lights on. It’s a reality validated by both Gartner and Boston Consulting Group, which report that rising costs, inflationary pressure on tools, and growing complexity are squeezing transformation budgets—even as CIOs face mounting expectations to deliver more automation, more security, and more resilience.
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The race to bring generative and agentic AI deeper into the core of financial services just accelerated. Capco, the global management and technology consultancy owned by Wipro, has joined OpenAI’s Beta Services Partner Program, giving the firm early access to the newest OpenAI models, tools, and architectural guidance.
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Telecom has spent the last decade promising automation, but often delivering incremental improvements wrapped in buzzwords. According to Omdia’s latest report, Agentic AI: An Evolution with Transformative Potential for Telecom Operations, that era may be closing. Agentic AI—the class of systems capable of planning, reasoning, acting, and collaborating autonomously—is poised to become the beating heart of next-generation networks.
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FPT—one of Asia’s largest IT and digital transformation powerhouses—has officially secured the AWS Generative AI Competency, a designation that places the company in a relatively elite group of partners trusted by Amazon Web Services to deploy production-grade GenAI at scale.
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For years, industrial AI in Europe has been discussed mostly in terms of potential—something that could reshape energy, manufacturing, transportation, and national competitiveness. Denmark just turned that potential into national infrastructure.
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