Atomicwork’s Atom AI delivers end-to-end IT support solutions by autonomously addressing employee queries within their work context. This eliminates the need for manual intervention, providing true self-service for employees and boosting efficiency for IT teams.
- Enhanced Employee Productivity: The solution offers advanced enterprise knowledge and search capabilities across various business applications and internal knowledge bases. Employees can quickly find relevant information within their workflow, thereby enhancing productivity and overall experience.
- Seamless Enterprise IT Integration: Atomicwork’s platform features embedded integration Platform as a Service (iPaaS), allowing IT teams to seamlessly integrate business applications and internal services. This reduces IT integration complexity and enables modern enterprise service management use cases.
- Powered by Cohere’s Command R+: Cohere’s Command R+ large language model, along with the Rerank model, powers Atomicwork’s digital workplace experience solution. Command R+ offers high accuracy and performance, enhancing the capabilities of Atom AI to deliver efficient and secure enterprise AI solutions.
Quotes:
- Vijay Rayapati, CEO of Atomicwork, emphasizes the transformative impact of the digital workplace experience solution on IT leaders’ digital experience journey.
- Abhishek Sinha, VP of Product at Cohere, expresses excitement about Atomicwork’s utilization of Cohere’s Command R model family, foreseeing significant productivity boosts for enterprise IT teams.
- Kiran Darisi, CTO of Atomicwork, highlights the remarkable performance and efficiency of Cohere’s Command-R+ model, enabling Atomicwork’s AI-first approach to unlock new possibilities for customers.
The partnership between Atomicwork and Cohere has resulted in the development of an advanced digital workplace experience solution, empowering enterprises to streamline IT support processes and enhance workspace productivity. With Atom AI at its core, the solution marks a significant advancement in AI-powered IT service management, promising improved efficiency and user experience for businesses worldwide.