LiveX AI, a leader in multimodal AI technology, has expanded its reach by making its innovative solutions—LiveX AI Agent and ChurnControl—available on Google Cloud Marketplace. Graduating from the Google Cloud ISV Startup Springboard program, this milestone marks a significant step in LiveX AI’s mission to revolutionize customer engagement and retention through cutting-edge AI solutions.
Key Highlights
1. Availability on Google Cloud Marketplace
- Broader Access: Businesses can now easily discover and integrate LiveX AI’s solutions via Google Cloud’s trusted platform.
- Streamlined Integration: Companies benefit from seamless deployment and scalability, aligning with their digital transformation goals.
2. Transformative AI Solutions
- LiveX AI Agent:
- Enhances customer engagement with proactive, real-time interactions.
- Supports conversions, multilingual communication, and autonomous task execution.
- ChurnControl:
- Reduces customer churn by up to 30% in the first week through personalized, timely interactions.
3. Impact on Business Outcomes
- Boost Conversion Rates: Assists customers proactively, improving conversion rates by up to 5x.
- Optimize Customer Support:
- Self-resolution rates increase by up to 86%.
- Support costs reduced by up to 85%.
- Scale with Accuracy: AI Agents achieve 97% accuracy with 6.1x faster processing speeds.
4. Personalized Customer Engagement
- Offers optional avatars for eye-to-eye interaction, fostering deeper customer connections.
Collaboration with Google Cloud
Graduating from the Google Cloud Springboard Program, LiveX AI solidifies its strategic partnership with Google Cloud.
- Jerry Li, CEO of LiveX AI:
“This collaboration has been invaluable, helping us scale and reach businesses seeking to revolutionize customer experiences. Our presence on Google Cloud Marketplace opens new opportunities for collaboration and innovation.” - Dai Vu, Managing Director, Google Cloud Marketplace & ISV GTM Programs:
“LiveX AI’s solutions on Google Cloud Marketplace enable businesses to deploy and grow on a trusted, global infrastructure, enhancing their digital transformation journeys.”
Redefining Customer Experience
LiveX AI is trusted by leading companies to address complex customer interactions with precision and scale. Its AI-driven tools empower businesses to:
- Engage customers proactively.
- Reduce churn through tailored interactions.
- Build meaningful, lasting connections with exceptional care.
LiveX AI’s presence on Google Cloud Marketplace represents a pivotal step in making advanced AI-driven solutions accessible to businesses worldwide. With capabilities to convert, retain, and optimize, LiveX AI is transforming customer engagement, setting new standards in satisfaction and loyalty.