London-based Kovai.co, a leading enterprise software and B2B SaaS company, has announced its acquisition of Floik, an India-based SaaS company. This strategic move will enhance the capabilities of Kovai.co’s AI-powered knowledge management software, Document360, by integrating Floik’s interactive demos, videos, and guides. The expansion aims to provide better features for Document360’s 2,500+ global customers.
1. Acquisition of Floik to Strengthen Knowledge Management Capabilities
- Kovai.co’s acquisition of Floik is designed to enhance its Document360 platform with Floik’s interactive product demos and guides.
- This integration will expand Document360’s industry-leading knowledge base, making it even more beneficial for Kovai.co’s extensive customer base.
2. Floik’s Expertise in Interactive Product Demos and Guides
- Floik, an Elevation Capital-backed platform, enables companies to create interactive demos and guides that help users understand software features.
- These tools improve user adoption and enhance the overall experience, which has attracted over 8,000 global users.
3. Enhancing Customer Experience through Interactive Features
- Kovai.co plans to integrate Floik’s interactive tools into Document360, creating a more engaging and impactful experience for its users.
- The acquisition aligns with Kovai.co’s vision of expanding beyond traditional documentation to offer a comprehensive knowledge management solution.
4. Positive Business Impact
- Kovai.co anticipates a 35% year-over-year revenue increase in its knowledge management category as a result of this acquisition and the enhanced features.
- This move demonstrates Kovai.co’s commitment to driving innovation and ensuring the success of its customers.
5. Floik’s Leadership and Team Integration
- Six dedicated Floik staff members, including CTO Vidyasankar Krishnamurthy, have joined Kovai.co to continue enhancing the product and supporting its deployment across Document360’s global customer base.
- The team will play a key role in the ongoing development and integration of the product.
Kovai.co’s acquisition of Floik marks a significant step in strengthening the knowledge management features of Document360. By integrating Floik’s interactive demo and guide capabilities, Kovai.co aims to deliver even more value to its global customer base, improving software adoption and user experience. This strategic acquisition will accelerate innovation and contribute to sustained growth in the knowledge management sector.
