Zensai, the only AI-powered platform integrating learning, employee engagement, and performance management within Microsoft 365 and Teams, has announced the appointment of Kathleen Lord as the new Chief Revenue Officer (CRO). With a rich history of scaling companies like 1WorldSync, Skilljar, and Intacct—where she played a key role in its ~$1B acquisition by Sage—Kathleen is set to drive Zensai’s revenue growth across the U.S. and global markets as the demand for their Human Success platform continues to surge.
1. Kathleen Lord’s Extensive Experience and New Role:
- Over 25 years in SaaS sales management, customer success, and executive leadership.
- Previous CRO roles at 1WorldSync, Skilljar, and Intacct.
- Will lead pipeline development, strategic acquisitions, and partnerships.
- Tasked with expanding Zensai’s global presence as the company enters a new growth phase.
2. Strategic Importance of the U.S. Market:
- 50% of Zensai’s revenue comes from the U.S.
- Robin Daniels, Chief Business and Product Officer, has relocated to the U.S. to drive growth.
- Robin’s background includes leadership roles at Salesforce, LinkedIn, Box, WeWork, and two IPOs.
- Focus on strengthening the company’s footprint in the Americas.
3. AI-Driven Innovations at Zensai:
- Launch of AI-powered coaching and assistant features in May 2024.
- Personalized learning and skill development pathways with AI course generation from text.
- New capabilities include quiz generation from video and skills generation from text.
- AI coaching check-ins for managers to identify team trends and receive contextual advice.
- Gap analysis and skills targeting features to create a skills taxonomy based on employee priorities.
4. Vision for the Future of Zensai:
- Kathleen Lord aims to accelerate the Human Success revolution by enhancing customer, partner, and employee experiences.
- The leadership team’s focus on innovation and market demand positions Zensai as a thought leader in the Human Success movement.
- Continued expansion of Zensai’s global reach to help employees advance their careers and thrive in a competitive talent landscape.
Kathleen Lord’s appointment as CRO, alongside Robin Daniels’ strategic leadership in the U.S., marks a significant step in Zensai’s journey to expand its global footprint and revolutionize employee success. With AI-driven innovations and a strong leadership team, Zensai is poised to lead the Human Success movement, empowering employees and organizations to achieve continuous growth and development.
