CloudFabrix, the inventor of Robotic Data Automation Fabric (RDAF) Platform and leader in Gigaom AIOps Radar report for three consecutive years, is set to launch its GenAI-driven Telco Service Assurance and Service Delivery solution for next-generation Telco Networks in the MEA (Middle East and Africa) region. This new solution aims to leverage GenAI-based AIOps for improved fault and performance management, operational insights, and faster service rollouts.
Key Highlights
- Launch at Gitex Global: The GenAI-driven solution will be showcased at Gitex Global, focusing on the Future Global AI Economy, at Cisco’s booth H22-C20, Dubai World Trade Center.
- Target Audience: Telco environments across domains like Campus, Datacenter, Optical, Mobility, and 5G RAN will benefit from this solution, ensuring operational excellence and service assurance.
- Solution Capabilities:
- Fault and Performance Management
- Asset and Operational Insights
- GenAI-driven automation workflows
- Service Assurance for Next Gen Telco Networks
Challenges in Telco Environments
Large Telco environments are inherently complex due to their multi-domain structure, spanning across Campus, Datacenter, and 5G RAN. Ensuring seamless network operations while adhering to stringent Service Level Agreements (SLAs) for performance and uptime is critical to staying competitive. CloudFabrix aims to address these challenges by converging data across domains and providing a single operational dashboard with GenAI-powered automation.
Success Stories and Use Cases
- North America Telco Case Study:
- 25 Datacenters, 10+ Campus sites, and retail stores utilized CloudFabrix’s solution to consolidate visibility across multi-vendor tools, delivering improved service assurance.
- Achieved operational excellence with unified management and performance optimization.
- Global Telco:
- A global Telco leveraged CloudFabrix’s solution across its Managed Hosting and Services business unit for cross-domain AIOps services.
- Key outcomes included enhanced network health insights, X-domain event correlation, and predictive analytics.
Key Solution Features
- Telco Service Assurance: Integration of disparate data types and tools, including Cisco Thousand Eyes and Accedian.
- Unified Visibility: Single pane of glass for multiple domains like Campus, Datacenter, and Retail stores.
- Performance Management: Cohort-based anomaly detection and predictive analytics for Mobility domains.
- Automation: Config orchestration using Cisco BPA/NSO tools, multi-tenant managed services, and telemetry pipelines for Splunk/Cisco.
Innovations and Future Outlook
CloudFabrix’s RDAF pipelines are designed to protect existing investments in Splunk, supporting Telco service assurance as an application for Splunk. Additionally, its Macaw GenAI Assistant, launched in 2023, provides conversational capabilities for complex ITOps and NOCOps workflows, enhancing operational efficiency.
CloudFabrix continues to build momentum in the Telco space with its innovative GenAI-driven service assurance solutions. By integrating diverse tools, delivering predictive insights, and streamlining network operations, the company is helping Telcos across the globe stay ahead in a highly competitive environment.