Comviva, a global leader in customer experience and data monetization solutions, is thrilled to announce the release of MobiLytix™ AI x, a new codeless AI workbench designed to revolutionize Customer Value Management (CVM) for both B2C and B2B enterprises. This innovative tool offers over a hundred ready-to-use AI model frameworks to enhance marketing and revenue strategies for Communication Service Providers (CSPs).
Key Features of MobiLytix™ AI x
- Codeless AI Workbench:
- Self-Service Platform: Enables users to initiate AI-based CVM initiatives without coding.
- AI Model Library: Access a library of over 100 AI model frameworks for various marketing and revenue enhancement programs.
- Comprehensive Use Cases:
- Churn Prediction: Identify at-risk customers and reduce churn.
- Next Best Offers: Provide personalized offers to maximize customer engagement.
- Cross-Selling/Upselling: Enhance revenue through targeted cross-sell and upsell opportunities.
- Send Time Optimization: Optimize messaging schedules for improved customer response.
- Customer Profile Enrichment: Build comprehensive customer profiles for better targeting.
- Order Failure Prediction: Predict and prevent order failures.
- Fulfillment Time Prediction: Estimate delivery times for better planning.
- Sales Forecasting: Generate accurate sales forecasts to drive business strategies.
- SaaS Model and Integration:
- Hyperscaler Availability: Quick access to the platform without extensive installation.
- APIs for Data Platforms: Connect to industry-standard data platforms.
- Comprehensive Security: Secure data storage options for on-premises and cloud environments.
- GenAI-Powered Chatbot:
- User Experience: Provides support and enhances the user experience.
- MLOps Integration:
- ModelOps/AIOps: Integrated MLOps platform for easy deployment of AI/ML models.
- Self-Service Design: A user-friendly interface for diverse AI development experiences.
Executive Insights
- Amit Sanyal, Executive Vice President and Managing Director, MarTech Solutions at Comviva: “Our new no-code AI workbench, MobiLytix™ AI x, delivers turnkey solutions for faster market entry and higher ROI on CVM programs. It empowers telecom operators with a customer-centric, self-managed data science interface to maximize customer lifetime value for both B2C and B2B businesses.”
Future Outlook
MobiLytix™ AI x is set to transform the way CSPs approach customer management and marketing strategies. The platform’s advanced features and easy-to-use design are designed to meet the evolving needs of the telecom industry, providing tools for real-time campaign delivery and effective customer value management.
Access the Platform
Explore the new MobiLytix™ AI x codeless AI workbench and learn more about its features on the Comviva website.
